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Terms & Conditions:
CareWorks Package Services™ |

IMPORTANT. READ CAREFULLY. YOUR USE OF
CareWorks SOFTWARE, CWORKS FREE NETBOOK AND THE
CareWorks PACKAGE SERVICES™ (THE “SERVICES”) IS CONDITIONED UPON YOUR COMPLIANCE AND ACCEPTANCE OF THESE TERMS.
This is a legal agreement ("Agreement") between 'You' and CWorks Systems Berhad ("CWS") for use of the Services™, the
CareWorks Computerized Maintenance Management System (CMMS) Application; the Premium Support; and the Free Netbook.
'You' refers to the individual who registered and/or provided CWorks his or her credit card or other payment mechanism for the Services or, if an individual is purchasing the Services on behalf of an entity authorized to purchase the Services on behalf of such entity, then
'You' refers to such entity. If You do not agree with the terms of this Agreement, or unable to enter into this Agreement due to whatever reasons including jurisdictional restrictions, do not use any of the Services or enter into this Agreement.
Any software associated with the Services is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties.
1. THE SERVICES
The Services is applicable only for each new subscription to
CareWorks Package Services for a minimum period of 1-year. The Services comprise of the following services for each subscription:
1. CWorks Premium Support through out the subscription period. This shall include initial data transfer from CWorks FREE to
CareWorks if needed.
2. CareWorks 1 user license per subscription, a CWorks Web base CMMS.
3. FREE Netbook - 1 unit Lenovo Ideapad S10 or any equivalent product while stock last. (For detail Netbook specification please refer to www.cworks.com.my)
The Services may be used through out the subscription period and any subsequent renewal period.
2. SUBSCRIPTION
The subscription to the Services must be
for a minimum period of 12 months. You
may renew the subscription upon
completion of the period and enjoy the
same Services accordingly. This
subscription will also be deemed to be
Your agreement to all the Terms of Use
of CareWorks.
3. FREE NETBOOK
This Service is provided with Free
Netbook on a while stock last basis.
This Netbook may be used through out the
subscription period and subsequent
renewal periods.
Shipping and handling:
Upon confirmation of the subscription,
your netbook will be delivered to you
with a fixed shipping and handling fee
of USD50 per subscription.
45-days delivery:
Upon confirmation of the subscription
and clearance of your payment, the
netbook shall be delivered to your
registered shipping address within 45
days from the date of payment being
cleared as elaborated under item 6 of
this Terms & Condition.
48 hours CareWorks activation:
Upon your registration to subscribe to
the Services, the application is ready
for you to use within 48 hours or 2
business days. You will be notified via
email your User ID and Password.
No Return Policy:
Because our objective is to offer a
package for Users of CareWorks to enjoy
the benefits of mobile maintenance by
having a mobile and portable netbook
which could save your traveling time and
offer at the most reasonable prices, it
is not possible for us to permit
returns, exchanges or refunds. By
eliminating the cost and time involved
in processing returns we are able to
offer you with the most competitive
pricing.
No Warranty:
Because of the diverse warranty packages
offered by the netbook supplier at
various parts of the world and to enable
us to supply with an alternative but
equivalent item should the recommended
netbook is out of stock, therefore there
will be no warranty whatsoever
associated to the netbook that we
delivered to you.
Government Taxes or Import
Duties
You shall pay any other authorities
charges incurred with exception to the
delivery charges which is borne by
CWorks. These charges shall include
levies, taxes or duties of your
respective authorities.
4. EULA
Your subscription to this service is
also subject to the CareWorks End-User
License Agreement. Please read and
understanding the terms and conditions
stipulated in the CareWorks EULA.
5. CHARGES AND PAYMENT OF FEES
You shall pay all fees or charges to
your account in accordance with the
fees, charges, and billing terms in
effect at the time a fee or charge is
due and payable. The initial charges
will be equal to the current number of
total User requested times the User
Subscription fee currently in effect.
Payments must be made annually,
consistent with the Initial Term, at
your election. You are responsible for
paying for all User Subscriptions
ordered for the entire Subscription
Term, whether or not such Users are
active. You must provide CWorks with
valid credit card or approved purchase
order information as a condition to
signing up for the Service. CWorks may
take additional precautionary measures
in verification of all subscription and
payment prior to the delivery of the
services or merchandise. An authorized
License Administrator may add
subscription by executing an additional
written Order Form or using the Online
Order Registration Form. Added
subscriptions will be subject to the
following: (i) added licenses will be
coterminous with the preexisting
subscription term (either Initial Term
or renewal term); (ii) the subscription
fee for the added subscriptions will be
the then current, generally applicable
subscriptions fee; and (iii)
subscriptions added in the middle of a
billing month will be charged in full
for that billing month. CWorks reserves
the right to modify its fees and charges
and to introduce new charges at any
time, upon at least 30 days prior notice
to you, which notice may be provided by
e-mail.
6. BILLING AND RENEWAL
CWorks charges and collects in advance
for use of the Service. CWorks will
automatically renew and bill your credit
card or issue an invoice to you each
year on the subsequent anniversary for
annual subscriptions, or as otherwise
mutually agreed upon. The renewal charge
will be equal to the then-current number
of total User Subscriptions times the
Subscription or Service Fee in effect
during the prior term, unless CWorks has
given you at least 30 days prior written
notice of a fee increase, which shall be
effective upon renewal and thereafter.
Fees for other services will be charged
on an as-quoted basis. CWorks's fees are
exclusive of all taxes, levies, or
duties imposed by taxing authorities,
and you shall be responsible for payment
of all such taxes, levies, or duties,
based solely on CWorks's income.
You agree to provide CWorks with
complete and accurate billing and
contact information. This information
includes your legal company name, street
address, e-mail address, and name and
telephone number of an authorized
billing contact and License
Administrator. You agree to update this
information within 30 days of any change
to it. If the contact information you
have provided is false or fraudulent,
CWorks reserves the right to terminate
your access to the Service in addition
to any other legal remedies. If you
believe your bill is incorrect, you must
contact us in writing within 60 days of
the date of the invoice containing the
amount in question to be eligible to
receive an adjustment or credit.
7. RIGHTS RESERVED
CWorks reserves all rights and may
change the content of the terms and
conditions and offer equivalent or items
of similar features and values at
anytime without notice. |
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