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To ensure that your usage
of CWorks software is maximized, CWorks maintains a
dedicated in-house technical support team. With a variety
of support and service offerings, CWorks makes it our
priority to make sure our user needs are met.
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Premium
Support Subscription
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| A Premium Support Subscription
entitles users to:
In addition, Premium Support
Subscribers also receives the following hardware and
software’s worth more than USD400 for FREE.
- FREE USB Skype telephone.
- FREE one user license of Webshare Internet Reporting
software for duration of subscription.
- FREE one user license of CWorks Auto Key Performance
Indicator (KPI) software.
- FREE one user license of CWorks Worklog software
(CWorks PLUS users only).
For more information.
Click here.
Subscription fee:
US$450.00 first year
(per site)
US$300.00/year thereafter (per site)
Subscribe now.
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Free
Support Forum
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Interact live at CWorks
Message Board 24-7 with CWorks user community. Post
your queries about CWorks products and services. It’s
FREE. This board is open to all CWorks users and guest.
Join us.
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Frequently
Asked Question (FAQ)
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We have prepared some tip
sheets in answer to common queries on CWorks CMMS that
you may find useful.
View FAQ
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Services
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Training Services
To enhance your understanding and to ensure successful
use of your CWorks, we also offer training packages.
Training can be conducted at your site. Please contact
us for details.
( info@cworks.com.my
or info@cworkssystems.com).
Customization Services
CWorks understands that you need a CMMS that fits the way you work rather
than a CMMS that you have to work around. To ensure
CWorks fits your purpose, we offer affordable and high
quality customization services. Please contact us for
details.
(info@cworks.com.my
or info@cworkssystems.com)
Product Upgrade and Data Migration Services
To further ensure your successful usage of CWorks products,
we offer data migration services upon product upgrade.
Please contact us for details. (
info@cworks.com.my
or info@cworkssystems.com
)
Implementation Services
CWorks CMMS implementation starts by studying your organization
business processes and practices. Regardless the size
of your organization, CWorks team of friendly and experienced
implementation professionals will ensure your implementation
goes smoothly and turns out a success.
CWorks standard on-site implementation services includes.
- Requirement surveys
- Work process consulting
- Master data coding development
- Data collection, compilation, QC and porting
- PM schedules collection, compilation, QC and
porting
- Installation and commissioning
- Training
Please contact us for details.
( info@cworks.com.my
or info@cworkssystems.com)
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“Your
customer service is the best. I am glad to recommend your
products to all of my associates”
- Dale King, Denny Price
Family YMCA
“I have been writing you for almost a year now and I always
get answer from you the next day. Don't you go on vacation
or doesn't you become sick ? You have to let me know what
vitamin you are taking because it surely helps keeping your
health.”
- Chung Yik Suen
“... the support team too had been very helpful and provided
satisfactory assistance throughout. Our assets are more
easily manageable now and we would not hesitate to recommend
CWorks to other similar facility and maintenance
organizations”
- Khadijah Mahyuddin,
Multimedia Development
Corporation, Malaysia |