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Frequently Asked Question (FAQ)


Below are some CWorks CMMS tip sheets prepared in answer to common queries that may be of help to you. These documents are in .pdf format. General Queries

1. Does CWorks come in different languages besides English? [PDF] [doc]
2. What are the Methods of purchasing your products? [PDF] [doc]
3. What are the descriptions for all your products? [PDF] [doc]
4. What minimum system requirements that I need to have to run CWorks? [PDF] [doc]
5. What do I get when I purchase the Premium Support Package? [PDF] [doc]
6. Some hints on setting up CWorks [PDF] [doc]

Technical Queries

1. I am using CWorks Free Version, when I print out my work orders using the Print WO1 tab, it doesn't show the details? [PDF] [doc]
2. I tried to copy and paste from external documents (Microsoft Word and Microsoft Excel) the Preventive Maintenance Checklist that I have created into the PM Task list form in CWorks, but it doesn't seem to work? [PDF] [doc]
3. I am using the CWorks Material module, how do I know my spares are running low? [PDF] [doc]
4. How do I check what version of CWorks that I am using? [PDF] [doc]
5. How do I know if they are updates for my current CWorks? [PDF] [doc]
6. How do I delete Assets that I have already saved into the database? [PDF] [doc]
7. How do you change the frequency of the multiple tasks? [PDF] [doc]
8. When I open my work order list, I only can see my open work orders, how can I view my other work orders? [PDF] [doc]
9. How can I add a picture into the system? [PDF] [doc]
10. Why can't I initiate a PM before a certain date that is specified by the system? [PDF] [doc]
11. How can I set different access levels for my employees? [PDF] [doc]
12. Why is my CWorks running very slow on my PC? [PDF] [doc]
13. How can CWorks be implemented in a network environment? [PDF] [doc]
14. How to enable macros in Microsoft Office 2007? [PDF] [doc]
15. Changing Security Settings for CWorks SQL Client in Vista. [PDF] [doc]
16. I am using MS Office 2007 and am unable to run CWorks upon installation with this error message. Any idea? [PDF] [doc]
17. I am having problems connection to CWorks. It keeps asking me to refresh my database link. What do I do? [PDF] [doc]
18. I am having issue where each time I launch CWorks it prompts me to allow the CWorks to be a trusted application. Any idea, I am using MS Office 2007? [PDF] [doc]
19. I am unable to delete records, for example Labor Records from the front end. I am using MS Office 2007. [PDF] [doc]
20. I am unable to view or create new Purchase Order or carry out Goods Receipt after authorisation. [PDF] [doc]