TRAVELING TIME

For certain size operations, traveling time between repair locations may be a major factor in determining the number of maintenance personnel required.

In a single site operation, investing in a walkie-talkie system or two way radios may reduce substantially the amount of time spent traveling because the nearest personnel to the job can be contacted. Also by using a two-way radio system, all the personnel on the network may know what the others are doing and perhaps communicate pertinent help.

For CMMS operations, there is no need to go back to collect a printed work order from the CMMS desk because each personnel can be supplied with blank work order forms and work order number and details can be retrieved from the CMMS and relayed to over the radio.

For more distributed sites, CWorks have available mobile add-ons that allows the dispatching of work orders through hand phones, pagers, fax or email. This may also reduce the number of personnel, software and hardware required to run a CMMS in a distributed manner as calls can come in by phone and work orders dispatched to anywhere maintenance personnel are located.

CWorks mobile solutions are being used at a number of sites in Malaysia in a call center or service bureau environments. Currently CWorks mobile solutions are distributed only in Malaysia because of the complexity in installation.