PRIORITIZING WORK

Some users of CMMS tend to push work towards maintenance personnel in a sequential manner. In other words, first come first serve. The problem with this is that not all work are created equal. Some are more critical than others.

In CWorks CMMS work order screen, there is a field called "work priority" and has a pick list that defaults with normal, urgent, emergency, routine, safety. This pick list can be added in the masters module.

Keying the different priorities helps maintenance personnel to plan their work by responding to the important ones first and plan the unimportant work to be done during non-peak time. This better planning may result in reduced personnel costs and overtimes.

A pre-requisite for using this priority field is to determine, document and communicate how each different priority is to be responded.