Equipment Triage:
Repair by risk. Not complaints.
Automatic Fennigkoh-Smith Scores · Every Device, Every Day
When the JCI surveyor asks why a high-risk device was deferred, CWorks gives you a timestamped, methodology-backed answer — not a spreadsheet and an apology.
The Audit Reality
The surveyor is not
asking about the system.
They're asking about you.
When an adverse event occurs and the investigation begins, the question is whether you can prove your maintenance decisions were defensible — by a recognised methodology, with a documented trail.
The Spreadsheet Gap
Generic CMMS records what maintenance occurred. It cannot produce a risk-ranked rationale for every decision you made — or didn't make.
JCI 8th Edition Three-Year Lookback
Effective January 2025, JCI requires documented equipment risk history going back three years. Manual scoring leaves gaps the surveyor will find.
Fennigkoh-Smith Is Manual Everywhere Else
Every biomedical engineer knows the methodology. Almost no system calculates it automatically, for every device, every single day.
The Methodology Chain
From score to proof
in one system
CWorks automates the complete Fennigkoh-Smith workflow — from daily scoring through to JCI audit documentation — without manual intervention.
The Science
Fennigkoh-Smith.
The JCI standard.
Now automatic.
The Fennigkoh-Smith methodology has been the accepted biomedical equipment risk scoring framework for decades. JCI's 8th Edition formalises the requirement for consistent, documented, risk-based maintenance decisions.
CWorks is the only CMMS that calculates Fennigkoh-Smith scores automatically across your entire inventory — and stores a timestamped audit trail that satisfies the three-year lookback requirement from day one of implementation.
No spreadsheets. No manual scoring sessions before an audit. No defensibility gaps.
The Triage System
Four tiers. One clear queue.
Always methodology-backed.
Every device in your inventory carries a live Fennigkoh-Smith score. CWorks translates that score into a prioritised action tier — automatically, every day.
What They Say
Trusted across 130+ countries
Very happy with the product.
CWorks has exceeded our expectations.
This saves us the time of having to explain the issues.
Used by our facilities across the state.
We found a ready and enthusiastic implementation team.
We got a four instead of three year accreditation pass.
Prove your innocence
See Equipment Triage
on your own inventory
Book a 30-minute live demo. We will show you Fennigkoh-Smith scoring running automatically across a live hospital dataset — and what your audit trail looks like from Day 1.