With over 30 campuses across the country, MARA University of Technology (UiTM) is one of the largest universities in Malaysia. Due to the need of ensuring availability of tertiary education to more citizens, more campuses are being built. These new campuses are built using Private Finance Initiative schemes where the private constructor builds and operates the campus facilities.

The Private Finance Initiative (PFI) approach may prove to be the faster and effective way of getting a new facility. About RM100 million could be saved from the construction of each campus rather than through the conventional way which would cost the government RM400 million each. Under this method, the contractor builds the campus first and when it is completed, it is delivered to UiTM, after which the university start paying the contractor in monthly instalments.

With this approach, UiTM get the facility faster and they can now offer academic programmes to students with no delay. This would benefit the students, as they do not have to wait for the programmes to be available.

The benefit of PFI is that the deal is inclusive of maintenance. If there is a defect, the concession company has to pay for it as it is not UiTM’s until it is fully paid for. This compares well to the conventional way where the government would have to look for maintenance and repair budget before construction could start.

To ensure the facilities provided are fit for purpose and meets UiTMs maintenance performance level, most of the concession companies' asset and maintenance reporting are centralized. These reports are centralized using a computerized maintenance management system from CWorks.

Each concession companies' facility maintenance operator are required to deploy their own CWorks computerized maintenance management system to help them manage their facility maintenance.

To meet the university’s need that service levels are met, CWorks developed automatic and semi automatic performance indicator reporting systems that collects and uses works and maintenance data from the individual concession's CWorks database. These data are then reported as real-time, internet-based reports.

CWorks also added geographical information system modules to assist the university in their space management. This also gives UiTM a full 3D 360 view of their campuses and the assets there.